Leading with Impact

This program is designed to provide a framework that can answer these questions. You'll leave with a clearer understanding of how you can feel confident as a leader while remaining true to who you are. You will know what you can do moving forward to demonstrate high performance in your role.

We will explore the topic of leading vs. managing, discover the vital few elements of leadership that will provide the most impact on your success, you will gain insight into how you "fit" those elements, and learn what you can intentionally do to close the gaps. 

In this program, you will delve into 5 best practices of exemplary leadership:

• Model the Way: Set the example by aligning actions with shared values
• Inspire a Shared Vision: Envision the future by creating an ideal and unique image of what the organization can become and discovering how to articulate that vision in a compelling way
• Challenge the Process: Seek innovative ways to change, grow, and improve
• Enable Others to Act: Empower your team members, promote collaboration, and strengthen others 
• Encourage the Heart: Recognize contributions and celebrate values and victories

The focus will be on applying what you learn, emphasizing the issues and challenges you will face in your day-to-day experiences.

Impact & Benefits

• Define leadership and its expectations
• Gain a clear understanding of the difference between managing and leading 
• Learn best practices that establish direction, build energy, courage, and credibility
• Build a team committed to changing the status quo
• Develop communication techniques that maximize engagement and quality conversations
• Discover how leaders create focus and deliver performance through others
• Recognize the mindset of a leader that sets the tone for the workplace

Donna Goss is a native of Bethlehem, Pennsylvania, and holds a Bachelor of Arts degree in Psychology from Moravian University, a Master of Arts degree in Leadership and Organizational Development from Fielding Institute of Graduate Studies, and a certificate in Organizational Development from DePaul University among others.

Donna was a Senior Consultant for Leadership Development at Bethlehem Steel Corporation. In that role she was charged with designing and overseeing the leadership development of the Corporation’s younger-serviced, high-potential employees. 

Don Robertson is a Bethlehem native and graduated from Duke University in 1969 with a Bachelor of Arts degree in political science. He joined Bethlehem Steel and worked in operations management at their Steelton operation for 18 years. He then became Director of Corporate Education and in 1991 teamed up with Donna, spending the next 11 years refocusing Bethlehem’s efforts to use Leadership and Organizational Development as strategic change tools.  

The Team

After both retiring from Bethlehem Steel, Donna and Don formed a business partnership and started the Leadership Development Institute. Today, Donna and Don continue their leadership and organizational work and have been supporting the development efforts of several national businesses.

Impact & Benefits

• Define leadership and its expectations
• Gain a clear understanding of the difference between managing and leading 
• Learn best practices that establish direction, build energy, courage, and credibility
• Build a team committed to changing the status quo
• Develop communication techniques that maximize engagement and quality conversations
• Discover how leaders create focus and deliver performance through others
• Recognize the mindset of a leader that sets the tone for the workplace

Key competencies that will be developed include:

• Relationship building
• Coaching to enable others to perform
• Self-awareness
• Communication

Senior managers and key employees who manage or lead others.